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Cancellation

How long must a Captain wait for someone who is running late?
As per the Boatigo Terms of Service, a Captain is only required to wait until the listed trip commencement time or the commencement time that was agreed upo...
Sun, 24 Nov, 2019 at 6:38 PM
What is the Boatigo cancellation policy?
Boatigo has a cancellation policy in place to protect both the Captains and Crew.  It ensures that the community remains fair and everyone plays their part ...
Fri, 3 Jan, 2020 at 2:50 PM
How can I cancel my trip? (Skipper)
We always recommend that if you need to cancel a trip to consider your Crew and send them a message on the Boatigo platform letting them know. Skippers ...
Sun, 30 Aug, 2020 at 2:20 AM
How can I cancel my trip? (Crew)
We remind Crew to be thoughtful to Skippers and send them a message on the Boatigo platform if you are cancelling.   To cancel: 1.  Log in and selec...
Sun, 30 Aug, 2020 at 2:23 AM